Patriot Nissan Response to Covid-19
Obviously these are difficult times. As a business, Patriot Nissan in Salem, NH is making sure that we are 100%+ compliant with meeting any state or local requirements. Most importantly, we are looking out for the well being and health of our customers, our associates, and families. We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.
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- All touch points on the interior and exterior of your car are wiped down and disinfected on arrival and before departure
- We maintain a 6 foot distance during the interaction
- If you need a pen, we supply a clean one, and then put it into another bin for cleaning
- Patriot offers pick and and delivery services -with thorough wipe downs on each exchange
Sales Team
- Our Online sales team is ready to help by phone, text, or message. If it is after hours, we will respond promptly the next day.
- We will maintain a 6 foot separation at all times
- For a test drive, vehicles will be brought to the front of the store, again with all touch points - handles, steering wheel, shifters, touchscreen - wiped down and disinfected prior to customer entry
- You may take the test drive alone as long as we have a copy of your driver's license and insurance card
The customer can complete most of this work in advance online with our Patriot Express Buy program. Our internet sales team is ready to help and advise.
Know that our basic protocol includes:
- Thorough cleanings of all dealership facilities daily
- Sanitizing gel and foam stations available on-site
- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
- Adhering to the recommended six feet of social distance from other staff and customers
Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.
No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.
Together, we can maintain a healthy environment and combat the spread of COVID-19.
On behalf of our Patriot Nissan of Salem NH, we thank you for being a loyal customer. We remain dedicated to serving you for all of your automotive needs through this challenging time.